Ordering information

We currently ship directly to customers in the UK. We can also ship to customers in the US and Europe, billing in Euros, US dollars or GBP as prefered. Please contact us to query whether it will be possible to ship to other locations.

How to place orders

Please email the following information to: orders@caithnessbiotechnologies.com

1) Product code(s) of each item requested

2) Number of each item requested

3) Delivery address

4) Invoice address

5) Purchase order number

6) For UK academic institutions - the VAT registration number of your organisation if you are claiming VAT exemption (this can apply when the products are intended to support research within UK academic institutions, or when funded by a medical charity or similar)

7) For international customers - the tax number of your organisation (e.g. VAT number for customers in EU countries, or EIN for US customers) and a contact name and number for shipping

We will reply with a quotation including the shipping cost, which you may then accept or decline.

Pricing

Please check the product page for each item for current pricing, which does not include VAT or shipping costs (please see below).

Packaging and delivery costs

Shipping is free within the UK. Natural extract and compound libraries are shipped on dry ice to customers in the US and EU using FedEx International Priority. Proteins are shipped lyophilised at ambient temperature. Please contact us for a quotation for overseas deliveries.

Terms and conditions are available here.