How do I place an order?

Please visit our ordering page for further information on how to place an order.

How do you ship your products?

International shipments of natural extract and natural compound libraries are on dry ice by air courier. Shipments of natural extract and natural compound libraries within the UK are on blue ice. Recombinant proteins are shipped lyophilised at ambient temperature.

Are you able to ship to our location?

We ship to all locations in the USA and Europe. Please contact us to ask if we are able to ship to other countries.

Technical queries

If you have any technical queries regarding our products, please feel free to email your questions to: contact@caithnessbiotechnologies.com

Do you offer a guarantee on your products?

Yes, all products are covered by a full money-back guarantee within 30 days of receipt.

Are you able to assist with bespoke products or projects?

Yes, we are happy to discuss preparation of bespoke reagents, or contribution to bespoke projects, particularly in the space of recombinant flagellin fusion proteins for vaccine research. Please contact us for further information.

Will you claim a share of any IP generated from discoveries arising from screening your libraries?

No, the customer keeps all intellectual property (IP) they generate from screening our libraries.

Can you point to any publications using your products?

Please click here to view a list of publications using our products.

Please click the following links to view Frequently Asked Questions regarding specific product classes: